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August 2019

Home  /  2019
How to Cut Costs In Contact Center Operations
August 15, 2019
ccpadmin

How to Cut Costs In Contact Center Operations

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Benefits of Empowering Banking Call Centers With Advanced Analytics
July 22, 2019
ccpadmin

Benefits of Empowering Banking Call Centers With Advanced Analytics

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How to Use a Contact Center Effectively to Originate Loans
July 11, 2019
ccpadmin

How to Use a Contact Center Effectively to Originate Loans

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Customer Centric Culture
June 27, 2019
ccpadmin

Customer-Centric Culture

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Call Center Staffing
June 20, 2019
ccpadmin

Calculating Call Center Staffing to Support Patients and Employees

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Patient Retention Health Care Call Center
June 14, 2019
ccpadmin

Successful Call Centers Affect Patient Retention

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Call Centers as a Tool for Customer Education
June 3, 2019
ccpadmin

Using call centers as a tool for customer education

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Organizing Call Centers for Patient Satisfaction
June 3, 2019
ccpadmin

Organizing Call Centers for Patient Satisfaction

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How to Achieve Call Reduction Using Call Center Technology
June 3, 2019
ccpadmin

How to Achieve Call Reduction Using Call Center Technology

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Contact Center Transformation Benefits of Using the Cloud
May 2, 2019
ccpadmin

Contact Center Transformation via the Cloud

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