How to Use a Contact Center Effectively to Originate Loans
Reverse mortgages are perceived as one of the most complex and unique financial products, which is why many borrowers find it stressful to acquire them. However, savvy reverse lenders are effectively using call center personnel to originate these loans. This on their ability to develop connections and efficiently share information. Lenders looking to leverage a contact center approach to mortgage originations successfully should keep a few things in mind to optimize success. Read more in our latest blog.
