Patient Retention Health Care Call Center

Successful Call Centers Affect Patient Retention

2 MIN. READ Health care continues to move forward as a value-based industry with key standards regarding patients. On top of reimbursements from Medicaid and other entities explicitly tied to patient satisfaction, patients are customers and have the option to move providers if they are unhappy. Patient retention becomes a driving goal for strategic operations …

Successful Call Centers Affect Patient Retention Read More »