CHANNEL PARTNERS

Your Contact Center Partner.
Our Expertise, Your Commission.

Call Center Power delivers full-lifecycle contact center operational consulting, technology enablement, BPO/outsourcing matchmaking, and managed services for technology advisors through Telarus, Avant, and Intelisys. You make the introduction, we handle everything else.

Register a Deal ↓

Multiple revenue streams. One partner.

Whether your client needs a new platform, outsourcing, consulting, or managed services, CCP delivers, and you earn on every engagement.

Operational Consulting

We assess your client's contact center operations across reporting, data and analytics, workforce management, quality assurance, training, and performance optimization. Our consulting engagements identify gaps, build roadmaps, and drive measurable improvements.

Technology Enablement

We implement, project manage, and train on Amazon Connect, Genesys, Zoom Contact Center, and Zendesk Contact Center. Full lifecycle, from solution design to go-live and beyond.

BPO / Outsourcing Matchmaking

Our marketplace of 250+ vetted BPO partners means we can match your client with the right outsourcing solution at no cost to them. We handle vetting, introductions, and ongoing management.

Managed Services

Expert-led operational support including quality assurance, training, workforce management, and ongoing platform optimization. Recurring engagements that create long-term revenue for you and consistent results for your client.

Four market-leading platforms. Full lifecycle services.

We don't just recommend. We implement, train, and manage. Here's what we work with every day.

Amazon Connect
Cloud contact center & AI-powered CX

Scalable, AI-driven cloud contact center from AWS with pay-as-you-go pricing, AI-powered agent assist, and no-code flow builder. CCP is an AWS Advanced Tier Partner and Amazon Connect Service Delivery Partner.

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Genesys Cloud CX
Enterprise omnichannel & workforce engagement

Enterprise-grade CX platform with AI-powered routing, workforce engagement management, and deep CRM integrations. CCP is a Genesys-certified partner with proven expertise across healthcare, finance, and government.

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Zoom Contact Center
AI-powered CX with voice, video, chat & virtual agents

Unify voice, video, chat, and AI with Zoom's CX suite, including Contact Center, Virtual Agent, and Workforce Engagement Management. CCP is a Zoom Agency Partner delivering seamless Zoom implementations.

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Zendesk Contact Center
Unified ticketing, messaging & AI service suite

Zendesk Contact Center unifies tickets, messaging, voice, and AI automation into one modern support platform. CCP provides expert Zendesk implementation and optimization to help organizations get the most from their customer support operations.

Learn more →

Your clients pay nothing. You earn commissions.

CCP connects organizations with vetted BPO partners through our growing marketplace. When your client needs to outsource or augment their contact center, we match them with the right partner from our network.

You introduce us to the opportunity, we handle vetting, matching, introductions, and ongoing management. Your client gets a better outsourcing partner. You get paid.

Outsourcing Services →
250+
Vetted BPO partners in our network
$0
Cost to your client for our matchmaking
48hr
Average time to initial partner shortlist
100%
Of vetting, intros & management handled by CCP

Reporting, Data and Analytics

Dashboards, KPI frameworks, and data-driven decision making.

Workforce Management

Forecasting, scheduling, adherence, and capacity planning.

Training and Development

New hire onboarding, coaching, and leadership development.

Quality Assurance

QA programs, scoring calibration, and monitoring frameworks.

Optimize every layer of your client's operation.

We assess your client's contact center and build actionable roadmaps that drive measurable improvement. You introduce the opportunity, we deliver the expertise, and you earn on the engagement.

Operational Consulting →

Ongoing expert support your clients can count on.

Expert-led managed services for Amazon Connect, Genesys, Zendesk Contact Center, Zoom, and more. We handle incident response, QA, training, and platform optimization. Recurring revenue for you with every engagement.

Incident Management

24/7 global coverage with real-time monitoring and escalation.

QA and Training

Ongoing quality monitoring, coaching, and agent enablement.

System Optimization

Proactive tuning, health checks, and platform-specific SMEs.

Strategic Guidance

Dedicated CSM, vendor coordination, and scalable engagement.

Four steps. That's it.

1

Register the Deal

Fill out the form below with your client's info and what they need.

2

We Scope & Present

CCP reviews the opportunity and builds a tailored solution or partner shortlist.

3

We Deliver

Implementation, project management, training, and managed services, all handled by CCP.

4

You Earn

Commission paid on every closed engagement. No delivery work required from you.

Register a Deal

Submit your client's information below and our team will follow up within 24 hours. All submissions are confidential and deal protection is guaranteed.

Why TAs Work with CCP

We Do the Heavy Lifting

You bring us the opportunity and we take it from there: scoping, solutioning, and delivering so you can focus on your next deal.

Fast Turnaround

We scope and present within days, not weeks. When your client is ready to move, CCP matches their urgency.

Deal Protection

Every registered deal is protected. You get credit for the introduction and earn on the engagement. Period.

White-Glove Delivery

We handle implementation, project management, training, and managed services. Your client gets a premium experience that reflects well on you.

Multi-Vertical Expertise

Healthcare, financial services, government, retail, technology. CCP has delivered across every major vertical.

Recurring Revenue

Managed services and BPO placements create ongoing revenue streams for you, not just one-time commissions.

Common Questions

Any contact center technology or outsourcing opportunity. This includes new platform implementations (Amazon Connect, Genesys, Zoom, Zendesk Contact Center), migrations from legacy systems, operational assessments, managed services engagements, and BPO matchmaking for clients looking to outsource.
Commission is paid on closed engagements and varies by deal type. Technology implementations, managed services, and BPO placements each have their own structure. James will walk you through the specifics when you register your first deal.
Within 24 hours. Once you submit a deal through the form, James receives an immediate notification and will reach out to discuss next steps, scope the opportunity, and coordinate any client introductions.
When you register a deal, that client and opportunity are attributed to you. If CCP closes the engagement, you receive your commission regardless of how the deal evolves. We don't go around our partners.
We work with technology advisors through Telarus, Avant, and Intelisys. If you're on one of these TSDs, you can register deals right now using the form above. If you're on a different TSD, reach out to James directly and we'll work together on the best path forward.
Full lifecycle contact center services: consulting and operational assessments, platform implementation (Amazon Connect, Genesys, Zoom, Zendesk Contact Center), project management, agent and leadership training, ongoing managed services, and BPO matchmaking through our 250+ partner marketplace. We do the work. You get the credit.