Call Center Power Names Patrick Hannah Principal Product & Platform Architect
Call Center Power announces Patrick Hannah as Principal Product & Platform Architect. Former CloudHesive CTO and AWS Top Ambassador joins CCP to strengthen Amazon Connect delivery.
Inside Emory Healthcare’s Contact Center Transformation
Discover how Emory Healthcare achieved a 35% improvement in patient access and 22% shorter handle times through Genesys Cloud CX and Call Center Power’s healthcare contact center expertise.