5 Types of Call Center Tech for Real-Time Engagement
In the past 15 years, the percentage of households with a landline has decreased more than 50%. Now, only 2.3% of households rely on a landline (tell us… why do those forms keep asking us for a home phone number?!). It’s obvious that there’s been a stark shift in all areas of life towards the …
5 Types of Call Center Tech for Real-Time Engagement Read More »